Manhattan · WMOS

Expert Support for the WMOS Estate You Already Run

Many large operations still run mission-critical distribution on Manhattan® WMOS, and run it well. We support, stabilize and extend your WMOS estate for as long as it serves the business, with production support, targeted extensions and platform health work from a team that has run WMOS for decades.

  • Production support
  • Extensions
  • Health checks
  • Migration
Migration scope

What We Do for Your WMOS Estate

We keep WMOS stable, supported and productive for as long as it serves the operation, and we are here to plan what comes next only when you decide you want that conversation.

WMOS Production Support

We provide day-to-day and around-the-clock support for your live WMOS environment, resolving incidents, monitoring performance, and keeping fulfillment moving.

Health Checks and Stabilization

We assess your current WMOS configuration, integrations, and infrastructure to find risks, remove instability, and document how the system actually runs.

Enhancements and Extensions

We build and maintain the custom logic, RF flows, and interfaces your operation depends on, so WMOS keeps pace with new requirements.

Integration Support

We support and repair the interfaces between WMOS and your host, ERP, TMS, parcel, and material-handling systems that keep the DC connected.

Performance Tuning

We tune configuration, database, and workflows to protect throughput as order volumes, SKU counts, and peak demand grow.

Knowledge Capture and Documentation

We document tribal knowledge and undocumented customizations so your operation is not dependent on a handful of people.

Migration Planning to Manhattan Active®

We map your WMOS footprint and build a de-risked, high-level roadmap for moving to Manhattan Active® Warehouse Management when it fits your business.

The outcome

What You Get from a Well-Supported WMOS Estate

With the right partner behind WMOS, you can:

Talk to a WMOS Expert
  • Reduce downtime and production incidents
  • Protect throughput as volumes grow
  • Remove single-person knowledge and staffing risk
  • Extend the useful life of your WMOS investment
  • Move toward Manhattan Active® on a clear, de-risked path
The pressure to move

Where WMOS Estates Need Support

WMOS has run reliably for years, but as the platform and your business age together, pressure builds:

Deep customizations that are costly to change and hard to document

A shrinking pool of engineers who know the platform well

Aging infrastructure and integrations that raise support risk

Shrinking pool of people who genuinely know the platform

Left unaddressed, these pressures turn a stable system into an operational and staffing risk.

Our method

How Everest delivers your Manhattan® WMOS estate

  1. We start by understanding how your WMOS environment runs today: where customizations live, how integrations behave, where incidents recur, and which knowledge exists only in people's heads.

  2. From there, we put a structured support and stabilization model in place, then work with you to shape a practical, de-risked roadmap toward Manhattan Active® Warehouse Management, so nothing about your daily operation is left to chance.

What this enables

What stronger WMOS support changes for the business

  • Stable, dependable warehouse operations
  • Lower support and staffing risk
  • A clear path to Manhattan Active®
  • More life and value from existing systems
  • A supported platform your team is not carrying alone
Where you are, where you land

Steady WMOS Now, Active Later

WMOS still runs demanding distribution daily, so the goal is steady operations now and an unforced move later.

WMOS estate todayManhattan Active®, in phases
UpgradesUpgrades are planned projects with full regression testingContinuous updates replace the upgrade project entirely
CustomizationsBusiness rules built deep into the coreRules rebuilt as extensions outside the core
InfrastructureOn-premise servers you patch, size, and monitorVendor-run cloud with capacity that flexes seasonally
Release cadenceCapability changes only when you take a versionQuarterly releases you evaluate and adopt deliberately
IntegrationFile drops and custom interfaces carry the trafficAPIs and events with fewer bespoke interfaces
Everest, Manhattan Active Partner, 2026 Platinum Level
Platinum Partner in the Manhattan Value Partner program, and twice named Manhattan Partner of the Year: Commerce Services in 2022 and Collaboration Excellence in 2023. Verify on manh.com
Why Everest

Deep WMOS Expertise, On Your Terms

We have delivered WMS since 1997 across 300+ go-lives, so we steady your WMOS estate and map a de-risked path to Manhattan Active®.

  • Since 1997Deep WMOS and legacy WMS experience
  • 300+Go-lives across mission-critical distribution
  • 150+Manhattan Active® go-lives across the practice
FAQs

Frequently Asked Questions

  • WMOS, Warehouse Management for Open Systems, is Manhattan's long-standing enterprise warehouse management platform. Many large distribution operations still run mission-critical fulfillment on it in production today.

  • We support existing, live WMOS estates. That includes production support, incident resolution, enhancements, integration fixes, and stabilization for systems that have been running for years.

  • Yes. Deeply customized WMOS environments are common, and we work in them every day. We assess and document your custom logic, RF flows, and interfaces so we can support them reliably and reduce the risk that only a few people understand them.

  • It depends on your business drivers, infrastructure, and appetite for change. We help you weigh the trade-offs and build a de-risked, high-level roadmap so the move happens on your timeline, not under pressure.

  • WMOS is the established open-systems enterprise platform, while Manhattan Active® Warehouse Management is the modern, cloud-native, continuously updated WMS. Our warehouse management page covers the Active target in depth; this page focuses on getting the most from your existing WMOS estate.

  • No. SCALE is a separate Manhattan product family aimed at different operations, while WMOS is the open-systems enterprise platform. We keep the two distinct so your support and roadmap decisions match the product you actually run.

  • Yes. Many customers start with a health check and steady production support. That stabilizes operations and gives you the clarity to plan a future move without disrupting the business.

  • That is one of the biggest risks with long-running estates. We capture and document undocumented customizations and operational knowledge so your fulfillment does not depend on a handful of individuals.

Make WMOS Work for You, Now and Next

Whether you need dependable support today or a de-risked path to Manhattan Active®, we help you protect operations while you plan ahead.

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