Implement Manhattan Active® and Your WMS Right the First Time
A warehouse management implementation touches your warehouses, your systems, and your customers at the same time, so a misstep gets expensive fast. We run the full delivery on Manhattan Active®, Infios, and Made4Net, from solution design to go-live and hypercare, so your rollout stays predictable and your operation keeps moving.
- Solution design
- Configuration
- Integration
- Go-live
Why WMS implementations go over budget and off plan
Manhattan Active®, Infios, and Made4Net are all capable platforms, but the platform is rarely the hard part. The delivery is. Most troubled go-lives trace back to decisions made, or skipped, at the very start.
Solution design that copies legacy habits instead of using the platform the way it is built to run, so your team inherits workarounds on day one.
Integration and data conversion left until late, then surfacing as blockers in the middle of testing when there is no room to absorb them.
A cutover plan that reads well on paper but was never rehearsed, has no fallback, and has no clear owner when it starts to slip.
A partner who sells with senior experts and delivers with junior staff, leaving your people to cover the gap.
None of these are platform problems. They are delivery problems, and delivery is what we do.
How a Manhattan Active® Implementation Runs
Full delivery from design through hypercare, run in four phases with defined exit criteria and artifacts handed over at each stage.
Solution Design
- Solution design document
- Configuration blueprint by process area
- Integration and interface specifications
Configuration and Build
- Configured Manhattan Active® environments
- Built and unit-tested integrations
- Extension build and traceability log
Testing and Cutover Readiness
- Executed CRP and UAT scripts
- Cutover runbook with rollback steps
- Trained super users and training materials
Go-Live and Hypercare
- Onsite and remote hypercare coverage
- Issue log with resolution status
- Support transition handover pack
End-to-End Manhattan Active® and WMS Delivery, Owned From Decision to Steady State
We own the full path from decision to steady state, so accountability never falls into a gap between vendors and internal teams.
Phase Zero on-ramp
Before you commit to a full program, we validate scope, process fit, integration surface, and a realistic plan, so you enter implementation with an approach grounded in your actual operation rather than a template.
Solution design and configuration
We design the target operating model with your team and configure your platform, whether that is Manhattan Active®, Infios, or Made4Net, to match how your warehouses, stores, and network need to run, favoring standard capability over custom code.
Integration
We connect the WMS to your ERP, order management, host, and carrier systems, and we prove the interfaces under production-like data volumes well before go-live.
Data conversion and migration
We map, cleanse, convert, and reconcile your master and transactional data, then validate it against real operational scenarios, so day one starts on numbers your team can trust.
Testing at every level
We run functional, integration, performance, and user acceptance testing, and we rehearse the peak-day conditions your operation will actually face.
Cutover and go-live
We sequence and rehearse the cutover, define rollback triggers and clear owners, and run go-live on site, so decisions get made on the floor rather than in a meeting queue.
Hypercare and stabilization
After go-live we stay embedded to resolve issues quickly, tune performance, and hand your team a stable, well-understood system, then connect you to our support and training services.
How Everest delivers your WMS implementation
We start where you are. Before we design anything, we map your current processes, systems, data, and constraints, and we listen to the people who run the operation every day. That is the work of Phase Zero: separating what genuinely must change from what only feels like it must, and turning that into a scope and plan you can defend to your leadership.
From there we run a structured, phased delivery, and the discipline is the same whichever platform you are standing up. Design, configuration, integration, and data conversion move against a single plan, testing builds confidence at every level, and cutover is rehearsed before it is real. You always know what is done, what is next, and what would have to be true to stay on plan, so nothing lands as a surprise at the end.
What a WMS implementation changes for the business
- Value from your WMS investment instead of a long tail of rework
- Predictable go-lives that protect service to your customers
- Lower total cost, because rework and custom code are minimized up front
- A platform your team can operate and evolve, not just survive
- A foundation ready for upgrades, new sites, and new capabilities as you grow
What an Experienced Implementation Partner Changes
When the people who designed your solution are the people who deliver it, on Manhattan Active®, Infios, or Made4Net, the whole program gets more predictable.
Talk to Our Implementation Team- A go-live you can plan the rest of the business around
- Fewer surprises in testing, because the hard problems surfaced early
- A configuration that uses your platform as designed, not a stack of workarounds
- A rehearsed cutover with a real fallback, so risk stays contained
- An internal team that understands the system, not just how to log tickets
Platinum Partner, 2x Partner of the YearAlso a Made4Net delivery partner. 300+ WMS go-lives since 1997 across all three platforms, which is what lets us advise on fit without steering you toward one vendor. Verify our Manhattan partner status
300+ Go-Lives Behind Your Rollout
300+ WMS go-lives since 1997 across Manhattan Active®, Infios, and Made4Net mean we run design, configuration, testing, and hypercare with senior people who have done it before.
- 300+WMS go-lives since 1997, every platform
- 150+Manhattan Active® go-lives, 65 in 2024 to 2025
- PlatinumManhattan partner tier, plus certified Infios delivery
Frequently Asked Questions
Phase Zero is a focused, structured assessment before the full program begins. We validate scope, process fit, integration needs, and plan against your real operation, so you commit budget with a plan you can trust rather than a rough estimate. It is the single best step for de-risking everything that follows.
We implement Manhattan Active®, including Warehouse Management, Omni, Transportation Management, and Point of Sale, along with Infios (formerly Korber Supply Chain Software) and Made4Net. Manhattan Active® is where we are deepest, as a Platinum Partner with 150+ Active go-lives, and we are a certified Infios partner with 50+ certified associates. If you are standing up several products, we sequence them into one coordinated program rather than a set of disconnected projects.
We lead the delivery and work alongside your team, not around them. We bring the solution design, configuration depth, and cutover discipline that come from doing this repeatedly across platforms, while your people bring the operational knowledge only they have. By hypercare, your team owns the system with real understanding.
We surface the hard problems early, run design, integration, and data work against a single plan, and rehearse cutover before go-live. Most overruns come from late discovery, so we front-load the risk. You always have a clear view of status and of what it takes to stay on plan.
We map, cleanse, convert, and reconcile your data, then validate it against real operational scenarios. Integrations to your ERP, order, host, and carrier systems are built and proven under production-like data volumes before go-live, so interfaces are not a go-live surprise.
We rehearse and sequence the cutover with defined rollback triggers and owners, and we run go-live on site. After go-live we stay in hypercare to resolve issues quickly, tune performance, and stabilize the operation before we step back.
That is common, and it shapes the approach. We account for your existing processes, integrations, and data history, and we plan the transition to minimize disruption. When the goal is moving off a legacy release, such as an older Manhattan version to Manhattan Active® or a legacy Korber environment to current Infios, our upgrade and migration work runs hand in hand with implementation.
Site count and network complexity, the number and condition of your integrations, the state of your master data, how much process change you are taking on, and whether you are rolling out one platform or several. We size those in Phase Zero against your real operation, so scope reflects your business rather than a template. Reach out and we will outline the most responsible path for your situation.
Ready to de-risk your WMS rollout?
Start with a Phase Zero conversation and get a clear, honest view of scope, effort, and what it will take to go live with confidence.
Talk to Our Implementation Team