Turn Your Manhattan Active® Go-Live Into Lasting Adoption
A new system only pays off when your people use it well. We train your end users, administrators, and super-users on Manhattan Active®, Infios, and Made4Net so adoption sticks, support tickets drop, and your teams run the platform on their own.
- End-user
- Admin
- Train-the-trainer
- Adoption
Role-Based Learning Tracks
Four tracks, one curriculum: each role learns only the part of Manhattan Active® it actually touches.
Floor Users and Associates
Hands-on execution of the exact RF and mobile tasks each shift role performs daily.
- RF and mobile workflows
- Exception handling on shift
- Task-level role playbooks
Site Super-Users
Building floor-level experts who coach peers, triage questions, and reinforce standards between formal sessions.
- Peer coaching techniques
- First-line issue triage
- Train-the-trainer delivery
System Administrators
Owning configuration, users, and routine changes so daily adjustments never wait on outside help.
- Configuration and setup screens
- User and security roles
- Release readiness checks
Operations Leadership
Reading the system as a management tool for visibility, staffing decisions, and adoption oversight.
- Operational dashboards and reporting
- Labor and workflow visibility
- Adoption signals to watch
Why Adoption Stalls After Go-Live
Even a well-configured system underperforms when your people are not ready to run it. Training tends to break down when:
One-time go-live training fades once the project team steps away
Generic sessions ignore how each role actually works
No internal experts exist, so every question routes back to the vendor
Undocumented processes leave new hires guessing
The result is low adoption, rising support tickets, and a team that never fully owns the system.
Enablement Built for Real Adoption
We build capability at every level of your organization, so your teams use your WMS correctly, confidently, and independently, whichever platform you run.
Role-Based End-User Training
We train pickers, packers, receivers, planners, and supervisors on the exact workflows they use, built around your processes and your data rather than generic demos.
Administrator Enablement
We prepare your admins to manage configuration, users, and day-to-day settings, so routine changes never wait on outside help.
Super-User Development
We grow internal experts who answer questions on the floor, reinforce best practices, and keep adoption strong well past go-live.
Train-the-Trainer Programs
We equip your own trainers to onboard new hires and scale knowledge across sites without depending on us for every session.
Process and Workflow Documentation
We capture your standard operating procedures, quick-reference guides, and role playbooks, so knowledge stays in the business instead of in a few people's heads.
Post-Go-Live Adoption Support
We stay close after go-live with refresher sessions, floor support, and targeted coaching wherever adoption needs reinforcement.
Training Environments Across Platforms
We build hands-on training environments and materials tailored to your configuration on Manhattan Active®, Infios (formerly Korber), or Made4Net, so teams practice in a realistic setting before they go live.
What WMS training and enablement changes for the business
- Sustained adoption long after go-live
- Lower ongoing support and training costs
- A self-sufficient team that owns the system
- Consistent execution across roles and sites
- Stronger return on your WMS investment
What Strong Enablement Gives You
When your teams truly know the system, the whole operation runs better:
Talk to Our Enablement Team- Higher user adoption across every role
- Fewer support tickets and escalations
- Confident, consistent daily execution
- Internal experts who reduce vendor dependence
- Smoother onboarding for every new hire
Platinum Partner, 2x Partner of the YearAlso a Made4Net delivery partner. 300+ WMS go-lives since 1997 across all three platforms, which is what lets us advise on fit without steering you toward one vendor. Verify our Manhattan partner status
Enablement Led by Real Practitioners Across Platforms
Everest has delivered 300+ WMS go-lives since 1997, including 150+ Manhattan Active® go-lives plus certified delivery on Infios (formerly Korber) and Made4Net, so trainers teach real production workflows, not slideware.
- 150+Manhattan Active® go-lives your training draws from
- 65WMS deployments across 2024 and 2025
- 50+Certified Infios associates on the same bench
Frequently Asked Questions
We train on Manhattan Active®, where we are a Platinum Partner with 150+ go-lives, as well as Infios (formerly Korber) and Made4Net. Programs cover role-based end-user training, administrator and super-user enablement, train-the-trainer, and process documentation, each built around your configuration and workflows.
Standard product training shows what the system can do; role-based training shows each person how to do their specific job in it. We tailor sessions to pickers, planners, admins, supervisors, and other roles using your processes and data, which drives stronger adoption and fewer errors.
Yes. Super-user development and train-the-trainer programs are central to how we work. We grow internal experts who support the floor, reinforce best practices, and reduce how often your teams need to reach outside for help.
When users understand their workflows and you have internal super-users, most questions get answered in-house instead of becoming support tickets. Clear documentation and refresher sessions keep that knowledge current, so escalations stay low.
Yes. We design programs that scale across sites, shifts, and new hires, often through a train-the-trainer model so your own people can deliver consistent sessions everywhere. This keeps execution uniform as your operation grows.
You keep the documentation we build, including standard operating procedures, quick-reference guides, and role playbooks tailored to your configuration. These become the backbone of your onboarding and stay useful long after the engagement ends.
Training works best once your configuration is stable enough to practice against, so your teams learn on workflows that mirror production rather than on generic demos. It should then continue past go-live with adoption support, refreshers, and super-user coaching.
Yes. We often help teams that are already live but struggling with adoption, high support volume, or turnover, whether they run Manhattan Active®, Infios, or Made4Net. We assess where the knowledge gaps are, then deliver targeted training, documentation, and super-user support to get your teams back to self-sufficiency.
Give Your Teams the Skills to Own the System
Strong training turns a new platform into lasting operational performance.
Talk to Our Enablement Team